Booking Policy

Booking Policy

When booking you must pay 50% of the total amount of the reservation. The remaining 50% must be paid 15 days before the arrival date.
Booking cancellations up to 15 days before the check-in have a cost of 50% of the total reservation amount.

Any changes or cancellations must be requested to the email

Payment must be made by bank transfer using the following data:
NPimenta Sociedade Unipessoal Lda.
Bank: Banco BPI
NIB: 0010 0000 52224740001 71
IBAN: PT50 0010 0000 5222 4740 0017 1

The amounts charged are not refunded in any situation described above, however if you cancel your reservation up to 7 days before your arrival, it may be compensated in low season within 12 months of the date of your cancellation.

Most frequent question

Our usual policy is that you cannot cancel, but you can change your reservation, free of charge, up to 7 days bPlease consider that check-in must be done before 8 pm, however, please contact us if you need a late check-in, we will always do our best to respond positively to all requests.

Please note that check-in must be done any time after 14:00. To ensure that check-in is possible at an earlier time, you must book the night before. However, if there are rooms available at the time of your arrival, it will be possible to check in earlier.

If you wish to retain your room after 12:00, please contact us. All rooms are subject to availability. The following additional fees may apply: 50% of the room rate before 6:00 pm; the total price of the room after 18:00.

We do not have room service, however if you want a daily cleaning service you can add this service to your reservation, at an extra cost.

No, however, some types of accommodation have laundry equipment available, namely washing machine, drying rack, iron and ironing board. If you want a more specific service or with special treatment, talk to us and we will try to respond with the support of our partners.

We can book a shuttle to and from Porto and Vigo airports, to Braga or Viana do Castelo train stations, or to any other point of interest, at an additional cost.

As accommodation located on the side of a mountain, in a rural environment, of course we welcome your four-legged friends. However, in order for all our guests to enjoy a peaceful environment, we ask that you consult our Pet Policy. Contact us if you wish to bring your pet with you or see this page:__.

Confirm that the accommodation you book has access to these amenities. The spa and pools are used freely.

It has free outdoor parking.


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